Solved: Eating my top up

Suzypie08 · ‎02-09-2021

i havent use my top up for data and calls. Why it went down to £4 something? I just used it today for calling the school.

MI5 · ‎02-09-2021

@Suzypie08

You'd need to ask O2 by calling 4445.

What tariff are you on?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎02-09-2021

@Suzypie08

You'd need to ask O2 by calling 4445.

What tariff are you on?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Eating my top up

Inheriting account/phonenumber from parent

Money taken yet phone not topped up!

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