cancel
Showing results for 
Search instead for 
Did you mean: 

ESim now available on pay as you go

Egg7112
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

1000046560.jpg

 My question is can my number get  transferred to the new esim from the physical sim without having to go into the store? Could I get it done online? Or should I keep my physical sim

Message 1 of 8
294 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 79: Lord of the Boards
  • 12936 Posts
  • 83 Topics
  • 3339 Solutions
Registered:

@Egg7112 

 

Yes you can get an o2 PAYG esim (confirmed on other sources), but only in store... and to be honest if anything goes wrong you can only replace it in store.. 
So tread carefully.. 
And that screenshot is from this page https://www.o2.co.uk/help/phones-and-devices/sims-and-numbers/esim

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 3 of 8
274 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 154107 Posts
  • 657 Topics
  • 29407 Solutions
Registered:

@Egg7112 

1 - don't trust AI

2 - stay with physical sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
290 Views

madasaf1sh
Level 79: Lord of the Boards
  • 12936 Posts
  • 83 Topics
  • 3339 Solutions
Registered:

@Egg7112 

 

Yes you can get an o2 PAYG esim (confirmed on other sources), but only in store... and to be honest if anything goes wrong you can only replace it in store.. 
So tread carefully.. 
And that screenshot is from this page https://www.o2.co.uk/help/phones-and-devices/sims-and-numbers/esim

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 8
275 Views

Enlli
Level 70: Enigma
  • 10389 Posts
  • 103 Topics
  • 1968 Solutions
Registered:

I think all the regulars here would advise staying clear of an eSIM unless it is absolutely essential.

Too much hassle if you need to change handsets 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 8
265 Views

MI5
Level 94: Supreme
  • 154107 Posts
  • 657 Topics
  • 29407 Solutions
Registered:

Especially with an in store only requirement, which although limiting, ironically, may well be the easiest way.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 8
254 Views

jonsie
Level 94: Supreme
  • 98074 Posts
  • 616 Topics
  • 7244 Solutions
Registered:

Egg7112
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

The thing is, though, I have a LycaMobile US SIM, which I don't want to switch to eSIM because I have had issues with them in the past. My O2 SIM is only really ever used for roaming, and I could keep that on my phone without having to remove it.

Message 7 of 8
36 Views

MI5
Level 94: Supreme
  • 154107 Posts
  • 657 Topics
  • 29407 Solutions
Registered:

Go for it then @Egg7112 

but you'll need to go in store to swap to it and keep your number.

You'll need to take photo ID with you too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
30 Views