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Double data offer

Grahame1
Level 1: Joiner
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I have received a double data sim and wish to activate it. I am a current pay as you go client but cannot seem to get the top up service to activate the new sim please assist

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MI5
Level 94: Supreme
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@Grahame1 

First top up may need a voucher if card payments fail.

Guide here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128150 Posts
  • 614 Topics
  • 22500 Solutions
Registered:

@Grahame1 

First top up may need a voucher if card payments fail.

Guide here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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b4u2
Level 8: Talented
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@Grahame1 

with the sim there should have been instructions how to top it up

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