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Double data hasn't been added

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Deb11
Level 1: Joiner
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on ‎10-07-2023 05:55

on ‎10-07-2023 05:55

I recently joined O2 on the double data for 3 months offer.  I have received a text saying that I have got double data but this hasn't been added to my allowance.  I have checked my account online and this isn't showing.

 

Please can you help?

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Cleoriff
Level 94: Supreme
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on ‎10-07-2023 07:22

on ‎10-07-2023 07:22

@Deb11 

It is usually added when your first lot of data is close to running out Guide: Where is my discount or Extra Data? 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 124233 Posts
  • 828 Topics
  • 7513 Solutions
Registered:

on ‎10-07-2023 07:22

on ‎10-07-2023 07:22

@Deb11 

It is usually added when your first lot of data is close to running out Guide: Where is my discount or Extra Data? 

Veritas Numquam Perit

Girl in a jacket
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