Does it always take 48hours for bolt-ons to activa...

Dom1998 · ‎02-05-2020

Can it sometimes takes less time to activate or is it always 48 hours for bolt ons to activate extra data?

MI5 · ‎02-05-2020

@Dom1998

Whenever I have added one it has worked within a couple of hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎02-05-2020

Have you rebooted the phone @Dom1998

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Dom1998 · ‎02-05-2020

Yeah but it also doesn’t show up on my O2 app either or does it not always update on there?

Cleoriff · ‎02-05-2020

@Dom1998

Everything seems to be running very slowly at the current time. Keep rebooting your phone and if nothing showing, ring O2 tomorrow Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

MI5 · ‎03-05-2020

Yes @Dom1998 it will show as a bolt on in your MyO2.

The systems update at midnight so try again now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Does it always take 48hours for bolt-ons to activate?

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