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Does it always take 48hours for bolt-ons to activate?

Dom1998
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on ‎02-05-2020 22:47

on ‎02-05-2020 22:47

Can it sometimes takes less time to activate or is it always 48 hours for bolt ons to activate extra data?
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MI5
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on ‎02-05-2020 23:02

on ‎02-05-2020 23:02

@Dom1998 

Whenever I have added one it has worked within a couple of hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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on ‎02-05-2020 23:08

on ‎02-05-2020 23:08

Have you rebooted the phone @Dom1998 

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Dom1998
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on ‎02-05-2020 23:15

on ‎02-05-2020 23:15

Yeah but it also doesn’t show up on my O2 app either or does it not always update on there?
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Cleoriff
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on ‎02-05-2020 23:38

on ‎02-05-2020 23:38

@Dom1998 

Everything seems to be running very slowly at the current time. Keep rebooting your phone and if nothing showing, ring O2 tomorrow Guide: Coronavirus Community Help and Support 

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MI5
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on ‎03-05-2020 01:03

on ‎03-05-2020 01:03

Yes @Dom1998 it will show as a bolt on in your MyO2.

The systems update at midnight so try again now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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