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Level 1: Joiner
Posts: 2
Registered: ‎02-05-2020

Does it always take 48hours for bolt-ons to activate?

Can it sometimes takes less time to activate or is it always 48 hours for bolt ons to activate extra data?
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Posts: 105,683
Topics: 554
Solutions: 13,879
Registered: ‎04-04-2012

Re: Does it always take 48hours for bolt-ons to activate?

@Dom1998 

Whenever I have added one it has worked within a couple of hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,644
Topics: 574
Solutions: 3,892
Registered: ‎04-01-2009

Re: Does it always take 48hours for bolt-ons to activate?

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Level 1: Joiner
Posts: 2
Registered: ‎02-05-2020

Re: Does it always take 48hours for bolt-ons to activate?

Yeah but it also doesn’t show up on my O2 app either or does it not always update on there?
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Posts: 90,871
Topics: 746
Registered: ‎14-01-2013

Re: Does it always take 48hours for bolt-ons to activate?

@Dom1998 

Everything seems to be running very slowly at the current time. Keep rebooting your phone and if nothing showing, ring O2 tomorrow Guide: Coronavirus Community Help and Support 

*The Game Is On*

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Posts: 105,683
Topics: 554
Solutions: 13,879
Registered: ‎04-04-2012

Re: Does it always take 48hours for bolt-ons to activate?

Yes @Dom1998 it will show as a bolt on in your MyO2.

The systems update at midnight so try again now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)