Disappearing SIM card

Rosemary · ‎25-04-2020

Where has my SIM card gone? Phone says I dont have one but I did yesterday.

Panic over, have turned the phone off then on again and my SIM card is there. Nearly had a meltdown!

Cleoriff · ‎25-04-2020

@Rosemary

Have you paid your bill? If so try the following....

Firstly take the sim out of the phone and give it a gentle clean. Re-insert and reboot the phone.

Or it may be a sim failure, in which case you need a new one. The only way to do that is by calling.

All numbers in this link Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

MI5 · ‎25-04-2020

Glad you fixed it @Rosemary

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎25-04-2020

Rebooting the phones cures a lot of problems @Rosemary

Veritas Numquam Perit

O2

Disappearing SIM card

Help. Big bundle more data offer for existing cust...

Phone unlock

(PAYG) I don't have voice mail activated but I kee...

ESim now available on pay as you go

Setting up a Virgin Media O2 account