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Pay As You Go

Level 1: Joiner
Posts: 62
Registered: ‎30-12-2014
Accepted Solution

Did the data roll over?

So it appears that he did rollover despite the message saying that it failed.
My monthly date is the 10th and I added the necessary credit this morning after receiving a message saying that the roll over failed.
Level 1: Joiner
Posts: 62
Registered: ‎30-12-2014

Re: Did the data roll over?

1 of 2: O2Smiley Frustratedorry, we've been unable to renew your Big Bundle with data rollover. You need a balance of at least £10 to get your data Big Bundle for this month.
Posts: 88,250
Topics: 532
Solutions: 11,434
Registered: ‎04-04-2012

Re: Did the data roll over?

@Bamboccio your new bundle would start immediately as you added the necessary credit to your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Community Manager
Posts: 5,394
Registered: ‎18-04-2018

Re: Did the data roll over?

Hey @Bamboccio, I was wondering if the info above answered your question or if you'd like some more help with this at all? slight smile

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