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Did the data roll over?

Bamboccio
Level 2: Apprentice
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So it appears that he did rollover despite the message saying that it failed.
My monthly date is the 10th and I added the necessary credit this morning after receiving a message saying that the roll over failed.
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MI5
Level 94: Supreme
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@Bamboccio your new bundle would start immediately as you added the necessary credit to your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Bamboccio
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1 of 2: O2:Sorry, we've been unable to renew your Big Bundle with data rollover. You need a balance of at least £10 to get your data Big Bundle for this month.
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MI5
Level 94: Supreme
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@Bamboccio your new bundle would start immediately as you added the necessary credit to your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Hey @Bamboccio, I was wondering if the info above answered your question or if you'd like some more help with this at all? slight_smile

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