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Deactivated sim

Andy6
Level 1: Joiner
  • 2 Posts
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Registered:

Good morning

i lost and found my phone, during this time my sim deactivated, however on phoning it from a landline it worked, yet when I looked in settings on phone for sim details, all is blank, apart from , occasionally network (o2) 

im pay as you go but don't want to top up a dead sim, any ideas?

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Cleoriff
Level 94: Supreme
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Registered:

Hi @Andy6 

You need to contact O2 and hope they can reactivate your sim.

All numbers are in this guide Guide: Coronavirus Community Help and Support 

Currently the best one to call is 0800 587 4005.

Veritas Numquam Perit

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