Deactivated Number

[Anonymous]

Dear Sir/Madam,

Two years ago, I got a number from O2. However, I moved to Turkey in the last year around January 2017. I have an account which I can still access via internet, but I cannot use my number. Next month, I will probably travel to the UK, so I need to activate my number.

What should I do?

Best Regards,

[jonsie]

Those are usually the standard questions asked in order to reactivate a sim. If you know those details you can simply call them on the customer service number. They will reactivate it immediately and any credit you had on the phone will be recredited 24 hours later. 

Obviously the decision is yours but if you decide to call use Skype to these free numbers or other wifi calling apps. 

[MI5]

But it does all depend on how long the sim has been inactive.
Too long and there's no chance of keeping the same number or credit.

[Marjo]

Hey @Anonymous, I wanted to check how it went with your old number, did you manage to keep it in the end or ended up getting a new one?

[Anonymous]

@Marjo 

Actually I have not got it yet. Next month I will probably go to the UK, so if my number has not been reclaimed by someone else, I will try to get it back. I do not want to get a new number. So I will see what will happen next

[jonsie]

Good luck 🍀 

[Marjo]

Ok good luck, keep us updated on how it goes.