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Day 3 and still can't top up online

maggieyoung76
Level 1: Joiner
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on ‎02-12-2021 13:51

on ‎02-12-2021 13:51

Can someone please help - if not fixed today I can't stay with O2 anymore. Thank you

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jonsie
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on ‎02-12-2021 13:53

on ‎02-12-2021 13:53

other ways

Guide How to Top Up (PAYG) 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Cleoriff
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on ‎02-12-2021 14:00

on ‎02-12-2021 14:00

@maggieyoung76  Sorry about that. We were told it was fixed. They must still be working on it.

Other ways to top up here Guide How to Top Up (PAYG) 

Veritas Numquam Perit

Girl in a jacket
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maggieyoung76
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on ‎02-12-2021 15:08

on ‎02-12-2021 15:08

Thank you - if I top up on the phone will it activate my data bundle? For example data bundle is £20 and I'll top up £20.

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MI5
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on ‎02-12-2021 15:37

on ‎02-12-2021 15:37

@maggieyoung76 

Yes it will.

It doesn't matter how you top up just as long as you do.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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