cancel
Showing results for 
Search instead for 
Did you mean: 

Date of birth

Beti
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Hi. I want change my date of birth because is wrong.
Message 1 of 3
809 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Beti 

Call O2 and be prepared to fax a copy of your birth certificate.

All numbers are in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
803 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Beti 

Call O2 and be prepared to fax a copy of your birth certificate.

All numbers are in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
804 Views

Ms2
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

thank - that worked perfectly, I had been o onlne chat for a day and half before i came across your solution.  No birth cert or anythingn was asked for, simply done.

Message 3 of 3
738 Views