Solved: Data

lee1989 · ‎02-07-2020

My phone data has ran out and i have 6Gb but ive only used 3gb

MI5 · ‎02-07-2020

@lee1989

Try rebooting the phone.

Numbers to call customer service here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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lee1989 · ‎02-07-2020

My phone data has ran out and i have 6Gb but ive only used 3gb
Reply

MI5 · ‎02-07-2020

@lee1989

Try rebooting the phone.

Numbers to call customer service here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

lee1989 · ‎02-07-2020

I'll try that and let you know thanks for the help

MI5 · ‎02-07-2020

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

lee1989 · ‎02-07-2020

Naw that didnt work I'll just have to ring tomorrow, it says ive only a 100mb left to use but ive checked my data usage and it says ive only used just over 3gb I mostly use wi-fi so i dont understand how its gone

O2

Data

Potential Scam

Use balance to pay for taffif

Restart after using my allowance

Close account

Inheriting account/phonenumber from parent