Solved: Data not working

Sadface · ‎21-03-2022

Hey just purchased a Pay as You Go sim yesterday. Set all up and topped it up for thr first month.

phone calls and messages work but the mobile data isn’t working?

any ideas?

MI5 · ‎21-03-2022

See guide Guide: How can I sort out my network issues?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-03-2022

@Sadface

See guide Guide: How can I sort out my network issues?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Data not working

Sim

Change tarrrif

Data Usage

5G on pay as you go

Sim post ordered