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Data and Web data

Stevie1128
Level 1: Joiner
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I am on the £15 Big Bundle. Have just received text telling me Big Bundle data has been used up this month and they’re adding 250mb. A balance check is telling me I have 23659.4 mb of data remaining on my Big Bundle and the 250mb thats been added is showing as ‘web data’. Is there a difference in web data and data??
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MI5
Level 94: Supreme
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@Stevie1128 

Pretty much all the same as far as you'll notice.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Stevie1128
Level 1: Joiner
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Don’t understand why the text then telling me I’d used it all if a balance shows 23659.4 mb left in bundle?
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MI5
Level 94: Supreme
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Registered:

@Stevie1128 

No, makes no sense and 250mb won't go far either.......

Just keep an eye on your balance as some data use may be slow to update.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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