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Jay25
Level 1: Joiner
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Hello I just recharged £10 and it’s automatically turned into tariff, I need help to retrieve back as a calling credit. Thanks

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madasaf1sh
Level 77: Grand Master
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@Jay25 

 

Only if you top up on the o2 Classic PAYG would it turn into Credit, otherwise it will turn into a Bundle. And o2 no longer sell o2 classic sim cards.

 

If you need any further help then contact 4445 from your o2 phone or 0344 809 0222 from another phone or if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), they should be able to help...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 77: Grand Master
  • 10656 Posts
  • 56 Topics
  • 3094 Solutions
Registered:

@Jay25 

 

Only if you top up on the o2 Classic PAYG would it turn into Credit, otherwise it will turn into a Bundle. And o2 no longer sell o2 classic sim cards.

 

If you need any further help then contact 4445 from your o2 phone or 0344 809 0222 from another phone or if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), they should be able to help...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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@Jay25 

giffgaff, Tesco mobile and 1pMobile are the only choices for the old style PAYG tariffs now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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