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Credit

Fahida
Level 1: Joiner
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on ‎22-01-2021 18:13

on ‎22-01-2021 18:13

I got a message from O2 saying that if I renew my bundle before a certain date then I’ll get £5 extra credit. So I did. Got a message from them that they’ll give it to me in 24 hours but I still haven’t received it. What should I do?
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Cleoriff
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on ‎22-01-2021 18:16

on ‎22-01-2021 18:16

@Fahida 

Check here Guide: Where is my discount or Extra Data? 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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on ‎22-01-2021 19:14

on ‎22-01-2021 19:14

@Fahida 

It generally takes 4 to 5 days to appear on your balance.

If it's not showing by then, call 4445 to get them to look into it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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