cancel
Showing results for 
Search instead for 
Did you mean: 

Credit

CorbinT
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I have £15 credit I want to get the £15 bundle for pay as you go but it wants me to pay by bank and doesn’t let me use my top up

Message 1 of 2
187 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 150166 Posts
  • 641 Topics
  • 28603 Solutions
Registered:

@CorbinT 

You need to switch to a big bundle as you are currently on a rolling plan.

You can switch in your MyO2 or by texting the codes as shown in guide.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

Pay As You Go: Introducing "Rolling Plans" 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
183 Views