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CorbinT
Level 1: Joiner
  • 2 Posts
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on ‎18-07-2024 10:55

on ‎18-07-2024 10:55

I have £15 credit I want to get the £15 bundle for pay as you go but it wants me to pay by bank and doesn’t let me use my top up

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MI5
Level 94: Supreme
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on ‎18-07-2024 11:04

on ‎18-07-2024 11:04

@CorbinT 

You need to switch to a big bundle as you are currently on a rolling plan.

You can switch in your MyO2 or by texting the codes as shown in guide.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

Pay As You Go: Introducing "Rolling Plans" 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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