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Credit not activated

Sazzy
Level 1: Joiner
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Hi. Can anyone offer any advice please? I'm on a big bundle tariff which is £10. I usually just call 1111 and top up that way but decided to go online and have my payments set up to come out on a certain date. I chose the date at the time, thinking it would take payment and start from then (yesterday). I got confirmation that my payment had been successfull but my bundle isn't active. So I feel like I've just paid £10 for nothing really. Has anyone else had this happen? Thanks

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MI5
Level 94: Supreme
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@Sazzy 

It happens often.

You need to contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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