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Credit balance

Anonymous
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I sent 1tx on my Doro 8030 and balance came up £9.50 sent2more tx ! No balance was shown so I checked my self and balance was £7.90.my internet connection is off can anybody please help ?

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MI5
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It could depend on what number you sent the texts to?
International or some short codes and premium rates cost more to text.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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MI5
Level 94: Supreme
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It could depend on what number you sent the texts to?
International or some short codes and premium rates cost more to text.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Picture messages possibly?

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jonsie
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It shouldn't be. Two messages at a cost of £1. 60. You'll have to check my maths, my head isn't working as it should. 

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MI5
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Yeah, 80p a message.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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I can't think of any scenarios where a text would cost 80p. Maybe customer service can clarify if the credit was £9.50 before the texts. 

http://www.o2.co.uk/contactus

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MI5
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Yes, it's a strange amount for sure.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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