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John123
Level 1: Joiner
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on ‎19-05-2022 10:33

on ‎19-05-2022 10:33

Can I cancel my sim contract and have a phone contract instead.

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MI5
Level 94: Supreme
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‎19-05-2022 10:56 - edited ‎19-05-2022 10:57

‎19-05-2022 10:56 - edited ‎19-05-2022 10:57

@John123 

You need to see if you can upgrade in your MyO2 https://mymobile.o2.co.uk/

upgrade1.JPG

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

‎19-05-2022 10:56 - edited ‎19-05-2022 10:57

‎19-05-2022 10:56 - edited ‎19-05-2022 10:57

@John123 

You need to see if you can upgrade in your MyO2 https://mymobile.o2.co.uk/

upgrade1.JPG

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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