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Contacting from Abroad

GD6
Level 1: Joiner
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on ‎08-12-2023 15:06

on ‎08-12-2023 15:06

I need to query my bill I have received and if all is correct pay it but I can’t get through on the app, calling or online chat service to the pay as you go team.

It could be because I am abroad but it urgently needs to be paid but I can’t see a way around it. 

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TallTrees
Level 50: Versatile
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on ‎08-12-2023 15:21

on ‎08-12-2023 15:21

Hey @GD6 

Welcome to the o2 Community forum 

Maybe this will be of help

Either call them on 202 from your mobile phone, or 0344 809 0202 (or 0800 032 1402).

Alternatively message them on social media:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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on ‎08-12-2023 16:48

on ‎08-12-2023 16:48

@GD6 

You don't get a bill on PAYG.

If you wish to call from abroad it's free from your O2 phone.

+44 7860 980 202
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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