Contacting O2

[CraigTomo]

Can anyone help me to actually contact O2 via live chat?  Their Contact Us section just takes me round in a loop and is driving me crazy.  I'm abroad and can't make or receive calls or texts and so can't call their usual helpline.  

[MI5 · Accepted solution]

@CraigTomo 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

Chat may also pop up if you go to the shop pages online.

[Bambino]

@CraigTomo If you download Skype you can call O2's 0800 numbers for free: Guide: A Guide to Skype 

Call +44800 902 0217 or +44800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am UK time.