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Level 1: Joiner
Posts: 3
Registered: ‎04-08-2016
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Confused about PayG

On a PAYG phone do you have to top up every month? So confused. I want to get a PAYG phone but won’t need to top up every month.
Thank you in advance
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Posts: 103,888
Topics: 552
Solutions: 13,428
Registered: ‎04-04-2012

Re: Confused about PayG

Hi @Kazzy803 

If you get the classic 321 PAYG SIM you can top up whenever you need to. 

All calls, texts and data will come from your credit. 

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go#simtype=classicpayasyougo

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 47: Going Places
Posts: 5,898
Registered: ‎26-03-2014

Re: Confused about PayG

The only thing to remember is that you do need to top up at least once every 999 days and make a call or send a text every 180 otherwise o2 will think the sim is inactive and will close it.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Posts: 89,672
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Registered: ‎14-01-2013

Re: Confused about PayG


@gmarkj wrote:
The only thing to remember is that you do need to top up at least once every 999 days and make a call or send a text every 180 otherwise o2 will think the sim is inactive and will close it.

Whcih is very inexpensive way of keeping your sim active @Kazzy803

Welcome to the forum by the way Welcome

*The Game Is On*

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Level 1: Joiner
Posts: 3
Registered: ‎04-08-2016

Re: Confused about PayG

Thanks everyone, I will now go ahead and order a shiny new PayG phone for my mum with O2 😁
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Level 1: Joiner
Posts: 3
Registered: ‎04-08-2016

Re: Confused about PayG

Thank you, ❤️