Solved: Classic PAYG Top Up

TheBlackCat · ‎27-03-2020

Hi, I'm on the classic PAYG tariff, with 3p per min for call, 2p for text and 1p per MB of data. I know this tariff is no longer available. If I top-up my phone, will I still get these rates for my phone?

MI5 · ‎27-03-2020

@TheBlackCat

Yes you will.

They can't take it off anyone already on it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-03-2020

@TheBlackCat

Yes you will.

They can't take it off anyone already on it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎27-03-2020

You will keep the tariff until you decide to change.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

TheBlackCat · ‎27-03-2020

Many thanks for the reply MI5.

MI5 · ‎27-03-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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