Charged 5p for something?
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on 30-04-2021 08:15
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on 30-04-2021 08:21
Most likely data use if you have mobile data turned on.
If you call 4445 customer service will check for you and refund the 5p.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 04-05-2021 12:54
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on 04-05-2021 12:54
Hi @E17buc, did @MI5's suggestion work for you?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?

