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Changing to a Pay as you Go Big Bundle

GDZBrown
Level 1: Joiner
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Registered:

I just changed my tariff to a £10 Data Big Bundle and received a message saying the change would take place on 6th February 2038!!
Is this right or is there a problem with the computer system’s date calculation?

Any guidance would be appreciated.

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MI5
Level 94: Supreme
  • 128256 Posts
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Registered:

@GDZBrown 

It will change on your next anniversary date.

The date error has been around for years and never fixed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128256 Posts
  • 614 Topics
  • 22542 Solutions
Registered:

@GDZBrown 

It will change on your next anniversary date.

The date error has been around for years and never fixed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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