Solved: Changing auto top up amount

James999 · ‎18-05-2021

Does anyone know how to change your auto top up amount. The app won’t let me do this and when I log in I line I can only set up a new auto top up, not cancel or amend my existing one? Thanks

MI5 · ‎18-05-2021

@James999

Once you have created a new auto top up, you should be able to cancel the old one.

If you run into any problems, call O2 on 4445 for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎18-05-2021

@James999

Once you have created a new auto top up, you should be able to cancel the old one.

If you run into any problems, call O2 on 4445 for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Changing auto top up amount

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