Solved: Changing Tariff

Roy1 · ‎05-09-2022

I have topped up $10 last night in my account and selected $5 bundle starting from 5 Sept

I received SMS from O2 last night as confirmed

However, I received SMS this morning and said I need to pay $30 for the Big Bundle and the $5 bundle will be started on 5 Oct

Kindly assist. Thx

madasaf1sh · ‎05-09-2022

You need to speak to customer services on 4445 and get them to start your new bundle from now.

And and FYI we use £ in the UK and not $

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

madasaf1sh · ‎05-09-2022

You need to speak to customer services on 4445 and get them to start your new bundle from now.

And and FYI we use £ in the UK and not $

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

Breanna · ‎06-09-2022

Hi @Roy1 were you able to get in touch via 4445?

Roy1 · ‎06-09-2022

called 4445 and the bundle is fixed. Thx for your help.

O2