cancel
Showing results for 
Search instead for 
Did you mean: 

Changing Tariff

almaca60
Level 1: Joiner
  • 26 Posts
  • 5 Topics
  • 0 Solutions
Registered:

I have been on PAYG since I started as I rarely use my phone. However, I recently had to start using it more and was shocked at the price of calls so I decided I needed to change tariff so I get some free calls. 

The £5 Big Bundle seems the most appropriate but I don't understand the pricing. It says it gives 'Unlimited Minutes, unlimited texts for £5 a month.' Then, below that it says calls to O2 mobiles, other networks and landlines are all 35p per minute. Which is it? I don't want to switch to this and still be charged 35p per minute for making calls.

Message 1 of 6
1,151 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 94999 Posts
  • 611 Topics
  • 7092 Solutions
Registered:

All calls to O2 mobiles, as well as other networks and landlines will be free

Calls to 0870, 0845 and premium numbers are chargeable @almaca60 

View solution in original post

Message 2 of 6
1,145 Views
5 REPLIES 5

jonsie
Level 94: Supreme
  • 94999 Posts
  • 611 Topics
  • 7092 Solutions
Registered:

All calls to O2 mobiles, as well as other networks and landlines will be free

Calls to 0870, 0845 and premium numbers are chargeable @almaca60 

Message 2 of 6
1,146 Views

MI5
Level 94: Supreme
  • 150722 Posts
  • 645 Topics
  • 28709 Solutions
Registered:

@almaca60 

Unlimited calls to any UK network or standard number are included.

The charges are for out of bundle charges which don't apply to unlimited.

Guide: Your Allowances - what is and isn't included 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
1,144 Views

almaca60
  • 26 Posts
  • 5 Topics
  • 0 Solutions
Registered:
Thanks. I will go ahead with the change.
Message 4 of 6
1,140 Views

almaca60
Level 1: Joiner
  • 26 Posts
  • 5 Topics
  • 0 Solutions
Registered:
Why then do they display the charges if they don't apply to that bundle?
Message 5 of 6
1,140 Views

jonsie
Level 94: Supreme
  • 94999 Posts
  • 611 Topics
  • 7092 Solutions
Registered:

I think they were for a previous tariff and the page hasn't been updated

It's nothing to be concerned about at all

Message 6 of 6
1,136 Views