Changing Mobile Number

[Aaron4659]

Hi,

Can anyone tell me how I can get my PAC code from O2 app or website, as I have no credit in the SIM and would like to switch to a different carrier.

Thanks,

Aaron

[gmarkj]

Normally send a message to 65075 @Aaron4659 

There are some tips in the guide below.

Guide: How to get your PAC [June 2021 Update] 

If that doesn't help please come back and we can try something else...

[Aaron4659]

Hi thanks for the response. Ive tried that but won't let me send due to no credit. On GiFfGaFf you can do on website. Is that possible for O2?

[gmarkj]

In that case I'll see if the community gurus can help you @Aaron4659 

@O2Ellie @O2Lisa can you help?

[MI5]

@Aaron4659 

Not sure if this works for PAYG, but give it a try.

1. Log into your MyO2. MyO2 sign in 
2. Select the number you want to get the PAC code for.
3. Go to "More" in the nav bar at the top of the page, a drop down menu will appear.
4. Click update your personal details
5. At the bottom of this page is a "Thinking of switching from o2" section
6. Press continue on this section and follow the next steps, (may have to turn off your ad blocker). and you should get your PAC code.

[O2Ellie]

Thanks for the tag @gmarkj 

@Aaron4659 I will send you a private message now to discuss this further 😊