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Level 1: Joiner
Posts: 2
Registered: ‎30-01-2018

Changes from 23rd August

Hi, I got a text saying they`ll be changes to the Classic PAYG tafiff from 23/8/18.

I`ve searched online but can`t find any info.

Can someone help please.

Posts: 82,934
Topics: 510
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Registered: ‎04-04-2012

Re: Changes from 23rd August

@Martin-O2 any ideas mate ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 7
Registered: ‎05-07-2018

Re: Changes from 23rd August

|Me too, I'm on 3p 2p 1p tariff.  What are the changes?

Posts: 82,934
Topics: 510
Solutions: 10,055
Registered: ‎04-04-2012

Re: Changes from 23rd August

They will most likely be changes to special numbers and calling abroad etc. This link shows the pricing changes from last year so expect similar changes https://www.o2.co.uk/pricing/f
Your tariff prices will also be shown in your MyO2 http://www.o2.co.uk/myo2 but wait for Martin to confirm any new details later.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 1
Registered: ‎09-08-2018

Re: Changes from 23rd August

I just got this text spent ages trawling through the options on 2202 nothing on there waste of time

Community Manager
Posts: 2,691
Registered: ‎18-04-2018

Re: Changes from 23rd August

Hi @alared@purpletimbo and @jeanlyon slight smile 

 

I've just checked, and the text you've each received should contain more info and a shortlink to the relevant page detailing the changes for you. Hope this helps!


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Level 1: Joiner
Posts: 7
Registered: ‎05-07-2018

Re: Changes from 23rd August

Mine is not a smartphone and I only received a number to text to - 2022 err I think.

Posts: 82,934
Topics: 510
Solutions: 10,055
Registered: ‎04-04-2012

Re: Changes from 23rd August

Can you not just post the link here @EmilieT for everyone to access?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 2: Apprentice
Posts: 10
Registered: ‎18-07-2016

Re: Changes from 23rd August

I have two phones, one on big bundles and one non Smartphone on the 321 (basic) tariff. Only the non Smartphone has so far had the text, which refers to changes to standard and out of bundle rates.

It tells you to call 2202, but that number has no information about the changes.

It would be a good idea if the relevant info number was updated BEFORE the texts go out #O2fail
Level 1: Joiner
Posts: 2
Registered: ‎30-01-2018

Re: Changes from 23rd August

My text just said to phone 2202 but nothing there about it.

Can someone post a link or at least tell us if the Classic tariff is being changed.