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Changed tariff incorrectly

Brpt
Level 1: Joiner
  • 2 Posts
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I changed tariff from paygo to £30 data bundle not dealing this meant I was locked in to it for a month. This despite the website say you can change tariff any time for free. Preferably I would be on the £5 monthly tariff
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MI5
Level 94: Supreme
  • 143422 Posts
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Registered:

@Brpt 

You can only change once per month. 
Call 4445 for help in changing early. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Brpt 

You can only change once per month. 
Call 4445 for help in changing early. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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