Change tariff

[almaca60]

I’m trying to change my second phone from Pay&Go to £5 Big Bundle but the confirm button at the end of the process remains greyed out. Any ideas why?

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[MI5 · Accepted solution]

@almaca60 

The £5 bundle is now only available by invitation from O2. 

Unless this has been offered to you via text message you won't be able to get it.

Pay As You Go SIM Cards & Deals | Double Data Deal (o2.co.uk)

[almaca60]

Why is this? It is an old basic phone so no data requirement.

[almaca60]

Thank you. I’ve sent them a message.

[MI5]

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@almaca60 wrote:

Why is this? It is an old basic phone so no data requirement.

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O2 saw fit to withdraw the tariff. No idea why, sorry.

[Enlli]

@almaca60 If it a basic phone then you may be better off with another provider.

£5 Big Bundle could cost you £60 a year where another provider I know would cost you £30

[almaca60]

It’s still showing as an option, and I’m on it for my own phone.

[almaca60]

Can you tell me who the other supplier is? We can only access O2, EE and Vodaphone where we live so it would need to be one of these?

[MI5]

@almaca60 

1pMobile 1pMobile PAYG - 1p a Minute, 1p a Text, 1p a MB

5g, wifi calling etc runs on EE