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Change number

Dilanshah5151__
Level 1: Joiner
  • 1 Posts
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I want to change my number 

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Cleoriff
Level 94: Supreme
  • 124451 Posts
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@Dilanshah5151__ 

You are allowed one change of number free of charge but you need to contact O2.

Guide: How to change your mobile number 

 We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.

You need  to contact O2.

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help. Or call them on 202 or 0344 809 0202 (contract)

4445 or 0344 809 0222 (PAYG)

Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 124451 Posts
  • 828 Topics
  • 7524 Solutions
Registered:

@Dilanshah5151__ 

You are allowed one change of number free of charge but you need to contact O2.

Guide: How to change your mobile number 

 We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.

You need  to contact O2.

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help. Or call them on 202 or 0344 809 0202 (contract)

4445 or 0344 809 0222 (PAYG)

Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
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Oxonian
Level 32: Blockbuster         
  • 7881 Posts
  • 157 Topics
  • 25 Solutions
Registered:

@Dilanshah5151__ 

 

As you are on PAYG, you can pick up a new SIM at somewhere like Tesco. The only complication that I can think of will be if you have a significant credit on your existing SIM that you want to move across. 👍

Message 3 of 4
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MI5
Level 94: Supreme
  • 147433 Posts
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Registered:

Credit can be moved to another PAYG sim by calling customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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