Change number

[Dilanshah5151__]

I want to change my number 

[Cleoriff · Accepted solution]

@Dilanshah5151__ 

You are allowed one change of number free of charge but you need to contact O2.

Guide: How to change your mobile number 

 We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.

You need  to contact O2.

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help. Or call them on 202 or 0344 809 0202 (contract)

4445 or 0344 809 0222 (PAYG)

Guide: How to find help & contact O2 

[Oxonian]

@Dilanshah5151__ 

As you are on PAYG, you can pick up a new SIM at somewhere like Tesco. The only complication that I can think of will be if you have a significant credit on your existing SIM that you want to move across. 👍

[MI5]

Credit can be moved to another PAYG sim by calling customer service.