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Change name on pay as you go

Sarah110
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Hi how do I change the name and DOB on my pay as you go account 

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Cleoriff
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Hi @Sarah110 

All info here re change of name https://www.o2.co.uk/help/account-and-billing/changing-your-name 

For D.O.B then you will need proof of ID which means contacting O2.

All numbers in this guide Guide: Coronavirus Community Help and Support 

Or social media

on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Sarah110 

All info here re change of name https://www.o2.co.uk/help/account-and-billing/changing-your-name 

For D.O.B then you will need proof of ID which means contacting O2.

All numbers in this guide Guide: Coronavirus Community Help and Support 

Or social media

on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Sarah110 

Those details cannot be amended on PAYG unfortunately.

You'll need to register a new account and enter them correctly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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