Solved: Change my tariff to a pay as you go tariff

lorenaperezverd · ‎18-09-2023

Hi, I'm gonna be away for 6 months and I would like to change my monthly tariff to a pay-as-you-go tariff as I would like to keep the number but I won't use the data at all. Is there something I can do? thank you.

gmarkj · ‎18-09-2023

So long as you are not still in the minimum period you should be able to do this @lorenaperezverd

Best idea is to check when you are eligible to upgrade in your account once you log into your account (it's under view and change my tariff).

Alternatively, if you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎18-09-2023

So long as you are not still in the minimum period you should be able to do this @lorenaperezverd

Best idea is to check when you are eligible to upgrade in your account once you log into your account (it's under view and change my tariff).

Alternatively, if you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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