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Change mobile number

Shedman
Level 1: Joiner
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Hi 

I need to change a mobile number.  It's Pay as you go and still has some credit.  If I get new PAYG sim is there anyway of getting the credit transfered to the new number?

 

Alternativly is there anyway to get a new number on the existing SIM?

 

Many thanks 

                     Roger

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madasaf1sh
Level 67: Unsung hero
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@Shedman

Customer Services can do 1 free number change, you will need to call them on 0800 587 4005 or via live chat @ o2.co.uk/contactus and if an agent is available the chat option will appear as a pop up

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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