Solved: Re: Change Tariff

Philip · ‎21-11-2018

I'm on international sim tariff. Wanted to change to pay monthly £20 big bundle, but I'm told the change will take effect after the expiration of the current intl tariff, which is over 3 weeks hence. How do I retire the current, so I can go on the new tariff immediately?

MI5 · ‎21-11-2018

@Philip

If you call customer service on 4445 the should be able to change it immediately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-11-2018

@Philip

If you call customer service on 4445 the should be able to change it immediately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Philip · ‎22-11-2018

It worked! Thanks MI5. I sent a PM to you yesterday to express my thanks.

EmilieT · ‎22-11-2018

Good to hear it all got sorted so quickly @Philip, and to the forum!

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MI5 · ‎22-11-2018

Sorry mate. Didn’t see your message.
Glad you’re sorted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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