Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 6
Registered: ‎05-01-2019
Accepted Solution

Cash back

Hi guys!
I've recently moved to another country, and I still have money on my account. Is there a way to have it back or not?
Thanks for your help!
Posts: 99,229
Topics: 765
Registered: ‎14-01-2013

Re: Cash back

Hi @Oxa 

You should contact customer services and see if they will transfer it back into your bank account

Guide: How to find help & contact O2 

*The Game Is On*

Level 1: Joiner
Posts: 6
Registered: ‎05-01-2019

Re: Cash back

Thanks @Cleoriff, I will.
Posts: 115,812
Topics: 571
Solutions: 15,917
Registered: ‎04-04-2012

Re: Cash back


If it's over £20 it will be automatically refunded, if less, you need to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)