on 07-12-2018 15:35
I bought an O2 International Sim today, the instructions are to login to change tariff to Classic Pay as you Go. I did log in but cannot change tariff. Thinking that I maybe it is because I have no credit, I tried to top up online for many times but no success. I also tried to top up over the phone, but also with no success
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on 07-12-2018 15:39
This could be related to yesterday's outage and maybe if you try later? You could call 4445 and speak to customer service and they will be able to help. I expect they, and live chat, will be extremely busy.
on 08-12-2018 14:50
Buy a voucher from a local shop or ATM for your first top up.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)