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Cannot make Outgoing calls in Ireland

Logboy
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My O2 PAYG sim has suddenly stopped working in Ireland.  Away for work currently and my personal O2 phone no longer allow outgoing calls.  I get a standard "this service does not allow access to this number" message when trying to dial out.  Same result when trying to call O2 themselves on 4445.  

 

Also noticed in my Call Settings that "Call Barring" has been enabled but I don't know the barring password to unset this.  

 

I've no idea what has happened, this used to work fine abroad until recently.

 

Please advise.   Many thanks

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Logboy
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@Cleoriff 

Yes I return quite regularly, probably 10 to 12 times per year.  Was back in UK last week and upon returning to Ireland outgoing calls barred again

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Logboy
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Thanks @madasaf1sh, yes I tend to agree.  Either a recent crackdown on O2 PAYG services across the board or 3G shut down causing this.  I've noticed similar recent posts from visitors to Spain and Greece with the same issue, such as below: 

 

https://community.o2.co.uk/t5/Pay-As-You-Go/Cannot-make-any-outgoing-calls-even-when-i-have-credit-I...

https://community.o2.co.uk/t5/Tech-Support/Sudden-Call-Barring/m-p/1815016

 

Gotta be related

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Logboy
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Hi @madasaf1sh just thought I'd update on the latest with my O2 PAYG service.  It suddenly started working again today!  I've no idea why but I can now make outgoing calls in Ireland on my UK O2 PAYG Sim.  

I changed nothing, having got nowhere with O2 customer support either through their social media channels or calling them directly, I just left it alone and tried unsuccessfully to make a call each day.  

 

Today it worked and I can now use the phone/SIM as normal, no idea why though.... 😀

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Enlli
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@Logboy Maybe 4G calling has been turned on.

Easy to know if the top of the phone shows 4G when making or receiving a call.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
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@Logboy 

 

Good to hear, it does sound like something has been changed in the background slight_smile

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Logboy
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Maybe @Enlli but top of the phone is no different and no sign of 4G symbol/indicator...

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