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Cannot get PAC code

Gggggg
Level 1: Joiner
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Registered:
Cannot obtain my PAC code

“ Oops. Something went wrong.
There's been a slight problem getting your details. Please contact us for more help.”

When trying to get it via my02.

Try live chat but still in a continuous loop between safari / App Store even though I have my o2 installed.

I have no credit on my phone and don’t wish to top up just to get my PAC code.

Any help?
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Gggggg
Level 1: Joiner
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Just to reiterate - I am unable to text or call as no credit
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Bambino
Level 71: Golden Child
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@Gggggg Calling 4445 from your phone is a free call. Alternatively, you can call customer service on 0800 032 1402 from any phone.

When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@Gggggg 

I'll tag @O2Thomas or @O2Simon who may be able to help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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O2Simon
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@MI5 thanks for the tag @Gggggg will private message you regarding this.

 

Thanks

 

O2Simon

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