cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot get PAC code

Gggggg
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Cannot obtain my PAC code

“ Oops. Something went wrong.
There's been a slight problem getting your details. Please contact us for more help.”

When trying to get it via my02.

Try live chat but still in a continuous loop between safari / App Store even though I have my o2 installed.

I have no credit on my phone and don’t wish to top up just to get my PAC code.

Any help?
Message 1 of 5
620 Views
4 REPLIES 4

Gggggg
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Just to reiterate - I am unable to text or call as no credit
Message 2 of 5
619 Views

Bambino
Level 84: Resplendent
  • 22943 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@Gggggg Calling 4445 from your phone is a free call. Alternatively, you can call customer service on 0800 032 1402 from any phone.

When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 5
612 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Gggggg 

I'll tag @Thomaso1 or @Anonymous who may be able to help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 5
596 Views

Anonymous
Not applicable

@MI5 thanks for the tag @Gggggg will private message you regarding this.

 

Thanks

 

O2Simon

Message 5 of 5
588 Views