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Pay As You Go

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Level 1: Joiner
Posts: 1
Registered: ‎09-02-2019

Cancel sim tariff

[ Edited ]

I would like to cancel my monthly pay as you go.

Posts: 67,927
Topics: 544
Solutions: 3,363
Registered: ‎04-01-2009

Re: Cancel sim tariff

This isn't customer service so you need to call them on 202 and give 30 days notice.

Help here @::

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

Posts: 69,212
Topics: 668
Registered: ‎14-01-2013

Re: Cancel sim tariff

@Yvonne21

Are you PAYG or contract? (Your post states PAYG)

If so, no need to do anything.

The payg accounts will deactivate after around 6 months of non use or top up.
The SIM cards will then be defunct.

*The Game Is On*


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Posts: 86,627
Topics: 528
Solutions: 10,873
Registered: ‎04-04-2012

Re: Cancel sim tariff

@Yvonne21 

Don't forget to cancel your auto top up https://autotopup.o2.co.uk/o2uk/FAQ.aspx

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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