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Bs-stefano · ‎22-06-2022

I changed country and I can't find a way to stop paying a monthly fee for my O2 number I'm not using constantly.

I can't find a way to switch to a pay as you go plan.

I can't find a way to cancel my contract without being ask to move it to another service provider (which I do not need to).

Can anyone help?

MI5 · ‎22-06-2022

@Bs-stefano

Call O2 free from your O2 phone +44 7860 980 202

How to switch to PAYG here which they can also help with when you call.

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-06-2022

@Bs-stefano

Call O2 free from your O2 phone +44 7860 980 202

How to switch to PAYG here which they can also help with when you call.

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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